Email templates · Transactional
Transactional email templates: receipts, OTPs & order updates
Transactional email templates for order confirmations, receipts, shipping updates, one-time passwords and password resets — clear, fast-loading and easy to read on a phone.
9 templates
Transactional email templates
Click a template to see it full size.
Order receiptClean, generic order receipt with itemised table, totals with GST and an invoice download.TransactionalOne-time password (OTP)Short, clear OTP email with the code large, expiry time and a security warning.TransactionalGST tax invoicePayment receipt with GSTIN, HSN/SAC, CGST/SGST or IGST split and an invoice download.TransactionalBooking confirmed (ticket)Ticket confirmation with QR code for entry, booking details and what to bring.TransactionalPassword resetSecure password reset email with a single button, expiry and a “wasn’t me” note.TransactionalPayment failed — try againFriendly failed-payment email with a retry button and other ways to pay.TransactionalSubscription renewal reminderUpcoming renewal notice with plan, amount (incl. GST), date and how to change or cancel.TransactionalRefund processedRefund confirmation with amount, method, reference number and timelines.TransactionalOut for deliveryOut-for-delivery update with tracking, delivery window and COD amount reminder.Transactional
Use them for
When to send transactional emails
- Order confirmation and receipt
- Shipping and delivery updates
- One-time passwords (OTP) and sign-in codes
- Password reset and account notices
Tips
Make them work harder
- Lead with the one thing the person needs: the order number, the code, the link.
- Keep them plain and fast — no heavy images.
- Send them through your transactional API, separately from marketing.
- Include a way to reach support.
FAQ
Questions
Are these transactional email templates free?
Yes — all 9 are included with MailNesto, on the free plan too.
Can I change the colours, pictures and words?
Everything: text, images, colours, fonts, buttons and layout, in the drag-and-drop editor. Your brand kit applies your logo and colours in one click.
Will they look right on phones?
Yes. The layouts stack into one column on small screens, and you can preview both views before sending.
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