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Email templates · Feedback & surveys

Feedback & survey email templates

Feedback and survey email templates to ask customers how you did — an NPS score, a short survey or a review request.

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2 templates

Feedback & surveys email templates

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NPS surveyOne-question Net Promoter Score survey with a short intro and follow-up promise.Feedback & surveysRate your experiencePost-visit rating request with star buttons, a short list of what we ask about and a thank-you note.Feedback & surveys
Use them for

When to send feedback & surveys emails

  • NPS and satisfaction surveys
  • Post-purchase or post-event feedback
  • Review requests
Tips

Make them work harder

  • Ask one question in the email itself — answers jump when it’s one click.
  • Say how long it takes, and keep it short.
FAQ

Questions

Are these feedback & surveys email templates free?

Yes — all 2 are included with MailNesto, on the free plan too.

Can I change the colours, pictures and words?

Everything: text, images, colours, fonts, buttons and layout, in the drag-and-drop editor. Your brand kit applies your logo and colours in one click.

Will they look right on phones?

Yes. The layouts stack into one column on small screens, and you can preview both views before sending.

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