Transactional email template
Refund processed email template
Refund confirmation with amount, method, reference number and timelines.
Free with MailNesto · edit everything in the drag-and-drop editor
What’s inside
What this template includes
- Headline: “Your refund is on its way”
- 1 block of text you can rewrite
- A table
- A highlighted notice
- Footer with your address and unsubscribe link
- Mobile-friendly layout
How to use it
From template to sent, in minutes
- Open it in MailNesto — click “Use this template” (sign-up is free).
- Make it yours — your logo, colours, words and pictures; your brand kit fills them in.
- Pick who gets it — a list, a segment or everyone.
- Test and send — send yourself a test, check it on a phone, then send or schedule.
Tips
Tips for transactional emails
- Lead with the one thing the person needs: the order number, the code, the link.
- Keep them plain and fast — no heavy images.
- Send them through your transactional API, separately from marketing.
- Include a way to reach support.
More like this
More transactional email templates
Order receiptClean, generic order receipt with itemised table, totals with GST and an invoice download.TransactionalOne-time password (OTP)Short, clear OTP email with the code large, expiry time and a security warning.TransactionalGST tax invoicePayment receipt with GSTIN, HSN/SAC, CGST/SGST or IGST split and an invoice download.TransactionalBooking confirmed (ticket)Ticket confirmation with QR code for entry, booking details and what to bring.TransactionalPassword resetSecure password reset email with a single button, expiry and a “wasn’t me” note.TransactionalPayment failed — try againFriendly failed-payment email with a retry button and other ways to pay.Transactional
FAQ
Questions about this template
Is the refund processed template free?
Yes. It’s included with MailNesto, on the free plan too.
Can I edit it?
Every part of it — text, images, colours, buttons and layout — in the drag-and-drop editor. Merge tags like {{first_name}} fill in each person’s details when you send.
Does it work on mobile?
Yes. Use the phone view above to see how it looks on a small screen.